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Browse through our blog posts to find out what life is like at Hoe Grange Holidays along with some great ideas for days out in the Peak District.

Happy Purple Tuesday

November 1, 2022
November 1, 2022 - Happy Purple Tuesday
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What is Purple Tuesday?

Purple Tuesday is a global social movement which aims to improve the customer experience for disabled people and their families, not just today, but everyday.

Purple Tuesday 2022 focuses on supporting organisations of all sizes from all sectors with the common goal of improving the customer experience for disabled people 365 days a year.

It’s all about taking positive, practical actions to meet the needs of disabled customers, to ensure they have the best possible experience. Get involved on social media using #purpletuesday and and follow @PurpleTuesNov

Purple Tuesday 2022

#PurpleTuesday is part of Purple’s vision for organisations to see disability as an opportunity. We have always actively embraced this idea at Hoe Grange Holidays and tried to be as inclusive as possible. We pride ourselves on offering excellent customer service with a warm welcome for everyone who stays in one of our accessible log cabins or gorgeous glamping pods. #DisabilityInclusion

Recent research published for Purple Tuesday reveals that poor customer service and a lack of staff understanding are key barriers preventing disabled consumers purchasing goods and services.

The Purple Pound

The research highlights the necessity for businesses and organisations to rethink how they target disabled consumers and their families, whose spending power – the so-called Purple Pound in the UK is estimated to be £249 billion per annum. The power of the Purple Pound is rising by an average of 14% per annum.

Worldwide over one billion people have some form of disability; that's one in seven and equates to a staggering £2.25 trillion!!

At Hoe Grange, having done our initial market research when setting up our business, we recognised the economic value of accessible tourism from the start of our journey in 2005. It's hard to believe that less than 10% of businesses have a targeted plan to provide products and services to this huge sector of the market – it is a much missed opportunity! Providing quality accessible facilities combined with excellent customer service is a winning combination!

Lighting up the streets of London

Purple Tuesday aims to address the inequality that exists for disabled people by improving accessibility wherever possible.
For the fourth year running Mike Adams OBE has organised for the Piccadilly Lights to shine bright Purple for all to see to raise awareness and encourage businesses and individuals alike to get involved.

Purple Tuesday lights up Piccadilly Circus

Taking Part in Purple Tuesday

Having supported Purple Tuesday from the start last year were asked to be a guest panellist to share best practice and practical examples of changes we have implemented at Hoe Grange to support the needs of disabled people. Such examples from ourselves and other speakers are a valuable resource of practical solutions that can easily be adopted across other organisations and businesses sectors. It doesn't always mean making huge or expensive changes, little things can make a big difference.

We were delighted that Mike Adams appreciates our ethos of welcoming all and that we "really have gone above and beyond to meet the needs of your disabled customers". Hoe Grange Holidays has also been used as one of their case studies.

It's a big thumbs up from team Hoe Grange in support of Purple Tuesday!

Thumbs up for Purple Tuesday

Long term changes

Purple Tuesday is a day of celebration, but the impact is about long-term changes to improve the customer experience. We know from experience that small changes can make a significant positive difference. Changes don’t depend on whether they were planned last month, today or in the coming weeks, but ultimately lead to a more positive outcome for everyone.

The good news is as part of Purple Tuesday more than 2,000 UK businesses across a range of sectors have collectively pledged to make more than 3,500 long-term changes to the customer experience. Changes that will be carried out over the next 365 days.

Our Pledge

At Hoe Grange we are a proud supporter of Purple Tuesday and have committed to do our bit alongside other organisations both large and small. We are always striving to improving customer experience for disabled people, (and everyone else too!) 365 days a year. You can find out more about our Accessible Holidays and Accessible Activities in the Derbyshire Peak District.

At Hoe Grange we continue to pledge to:

  • listen to guest feedback and continue to improve our facilities and services
  • embrace #accessforall and provide opportunities for everyone to enjoy our stunning Peak District countryside
  • train our staff to better understand our customer’s needs

Our staff undertook the Purple Customer Service Training online and now have a much better understanding of the needs of disabled guests and how we can improve our customer service.

We found the training inspiring and extremely useful, giving staff the confidence to communicate with our disabled guests without fear of unintentionally offending them. We can thoroughly recommend businesses to take advantage of Mike's training.

New pledge for 2022:

This year we  have added an extra pledge :

  • To complete an accessibility audit of our website to improve the online experience for all.

Find out how you as an individual or as an organisation can get involved in Purple Tuesday  - it's not too late!

If you have any comments or suggestions on how we can improve our accessibility we would love to hear from you.

Felicity 

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Hoe Grange Holidays Tripadvisor Comments...

  • star rating  Felicity and David made us feel very welcome right from our booking. The pods are well equipped and spotlessly clean. The area is very peaceful with great views and we... read more

    Adventurer_12121
    January 30, 2020

    star rating  We love this place. Very wheelchair friendly, really well equipped and comfortable, with easy access by car to lots of places of interest particularly Crich Tramway Village, Chatsworth, Bakewell and... read more

    David H
    October 25, 2019

    star rating  We stayed in Rainster cabin for a long weekend 6 th to 9 th September. This was my 5 th visit to the amazing Hoe Grange. I had visited before... read more

    Jan Horsman J
    September 17, 2019
  • star rating  On arriving at Hoe Grange in a downpour, we doubted if we’d made the right decision to go glamping, but after the warm welcome from David and a quick tour,... read more

    karenmD4738KD
    June 25, 2019

    star rating  A beautiful place to stay! Amazingly run family business! Everyone were very welcoming, friendly and cozy! The skylark pod we stayed in was very clean, cozy and well equipped! The... read more

    sophiee249
    January 2, 2020

    star rating  lovely surroundings real farm country with chickens paying you a visit nice decking area to chill at the end of the day accommodation very good plenty to do nearby... read more

    vincent s
    July 28, 2019
  • star rating  Second visit to the accessible holiday cabins at Hoe Grange. David and Felicity were as helpful and friendly as ever. We had a welcome pack of freshly baked bread, butter,... read more

    Charlotte M
    August 7, 2019

    star rating  We wanted a complete break and some peace and quiet and this was perfect. The caravan was secluded with beautiful views over the countryside. Everything was spotlessly clean and well... read more

    joanne B
    June 4, 2019

    star rating  What a lovely weekend away! We stayed in the lovely gypsy caravan, which was a wonderful and really unique experience. We took along our two horses, who also had a... read more

    rachelthomas2015
    June 18, 2019
  • star rating  It's been three years since we last visited but once we arrived it certainly didn't feel like it!
    We stayed in Hipley again which had had a refurbished wet... read more

    ElizabethA717
    September 21, 2019

    star rating  Lovely place to holiday near to interesting locations and easy access to the High Peak trail and Carsington Water. Part of a working farm with fresh produce to enjoy during... read more

    Angie B
    August 3, 2019

    star rating  We stayed in the Skylark pod last October (2018) and had a lovely time. There was homemade, rustic goods (bread, biscuits etc) when we arrived. Felicity and David who run... read more

    KBarry
    September 15, 2019
  • star rating  Another great holiday at Hoe Grange - such a great place for us all to holiday as a family - this time with a baby, a 3 yr old, a... read more

    Thesamps
    October 4, 2019

    star rating  We love this place. Very wheelchair friendly, really well equipped and comfortable, with easy access by car to lots of places of interest particularly Crich Tramway Village, Chatsworth, Bakewell and... read more

    dghiggs61
    October 25, 2019

    star rating  We've just returned from our second visit to Hoe Grange. The suggested riding routes with stunning scenery were enjoyed by my daughter and I while the menfolk were delighted with... read more

    Jdrichie12
    July 11, 2019
  • star rating  Myself and my sister travelled to Costa Rica and Panama via Viva Holidays Ltd. The holiday was exceptional and one to be treasured forever. Andrew at Viva Holidays... read more

    Paula C
    July 4, 2019

    star rating  Stayed last week, from 6th to 13th September in the log cabin called Hipley. This was amazing, it was our first visit but certainly not our last. Gold standard disability... read more

    548julie
    September 14, 2019

    star rating  We spent four nights at Hoe Grange and had a lovely time. The location is fantastic and right next to the High Peak Trail. The cabin was very clean and... read more

    Big_Al_0000
    July 16, 2019
  • star rating  We stayed for a night in one of the cabins . The cabin was spotless and very well equipped , lots of extra touches were added like fresh eggs and... read more

    Ajtravels14
    February 3, 2020

    star rating  What can I say?
    Absolutely superb!
    We have just returned from a family weekend staying in Daisybank cabin and the Skylark pod.
    It was our first trip away with my... read more

    Wheelieuser
    June 13, 2019

    star rating  Recently spent a week in "Pinder" and had a lovely time. The location is stunning - the site is nestled in a beautiful valley on the edge of the Peaks... read more

    Peachey167
    July 16, 2019
  • star rating  We have just returned from a short stay in one of the pods on site at Hoe Grange Holidays. We couldn’t recommend them enough. The pod has everything you could... read more

    Catboy86
    August 17, 2019

    star rating  Arrived and was shown to our pod, fantastic location and the pod was very good indeed plus we had home made bread and milk and tea and coffee. A... read more

    mickvfr
    July 28, 2019

    star rating  We stayed in Skylark, one of the two glamping pods available at Hoe Grange in February 2020.

    Felicity & David welcomed us when we arrived to show us around... read more

    HelenLCarter
    February 6, 2020
  • star rating  Loved every minute of our stay, and so did the family and friends that came to stay. Excellent facilities in our cosy Hipley log cabin. By far the best... read more

    krimpenijssel
    October 25, 2019

    star rating  We stayed in Pinder cabin and had a lovely stay, the cabin was spacious and comfortable, nice and warm after cold days out. The children loved meeting the animals and... read more

    Tiggywinkle15
    November 5, 2019

    star rating  We had a lovely time staying in one of the incredibly well equipped pods. I bought my pony along and we had some great rides on the high peak trail.... read more

    plopster1
    June 7, 2019
  • star rating  For the second year running, we have had a great family holiday at Hoe Grange. We had one cabin for the week, for two sisters and our elderly wheelchair-using... read more

    EJYork2013
    June 25, 2019

    star rating  What a wonderful find. As our first experience of needing accessible accommodation we could not have wished for better. Beautiful well equipped lodges in lovely surroundings. We stayed in both... read more

    L9943KBlesleym
    April 3, 2020

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