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Browse through our blog posts to find out what life is like at Hoe Grange Holidays along with some great ideas for days out in the Peak District.

Happy Purple Tuesday

November 2, 2021
November 2, 2021 - Happy Purple Tuesday
-Most Recent

What is Purple Tuesday?

Purple Tuesday is an international call to action to raise awareness of the value of disabled people and how to improve their customer experience.

Purple Tuesday 2021 focuses on supporting organisations of all sizes from all sectors with the common goal of improving the customer experience for disabled people 365 days a year.

It’s all about taking positive, practical actions to meet the needs of disabled customers, to ensure they have the best possible experience. Get involved on social media using #purpletuesday and #ThumbsUp and follow @PurpleTuesNov

Purple Tuesday Thumbs Up

#PurpleTuesday is part of Purple’s vision for organisations to see disability as an opportunity. We have always actively embraced this idea at Hoe Grange Holidays and tried to be as inclusive as possible. We pride ourselves on offering excellent customer service with a warm welcome for everyone who stays in one of our accessible log cabins or gorgeous glamping pods. #DisabilityInclusion

Recent research published for Purple Tuesday reveals that poor customer service and a lack of staff understanding are key barriers preventing disabled consumers purchasing goods and services.

The Purple Pound

The research highlights the necessity for businesses and organisations to rethink how they target disabled consumers and their families, whose spending power – the so-called Purple Pound – is estimated to be £249 billion per annum.

The power of the Purple Pound is rising by an average of 14% per annum. Worldwide. Can you believe this equates to a staggering £2.25 trillion?

At Hoe Grange, having done our initial market research when setting up our business, we recognised the economic value of accessible tourism from the start of our journey in 2005. It's hard to believe that less than 10% of businesses have a targeted plan to provide products and services to this disability market – it is a much missed opportunity!

Lighting up the streets of London

Purple Tuesday aims to address the inequality that exists for disabled people by improving accessibility wherever possible.
For the third year running Mike Adams OBE has organised for the Piccadilly Lights to shine bright Purple for all to see to raise awareness.

Purple Tuesday Piccadilly Lights

Taking Part in Purple Tuesday

Having supported Purple Tuesday for several years we were asked to be a guest panellist to share best practice and practical examples of changes we have implemented at Hoe Grange to support the needs of disabled people. Such examples from ourselves and other speakers are a valuable resource of practical solutions that can be adopted across other organisations and businesses sectors.

We were delighted that Mike Adams appreciates our ethos of welcoming all and that we "really have gone above and beyond to meet the needs of your disabled customers". Hoe Grange Holidays has also been used as one of their case studies.

It's a big thumbs up from team Hoe Grange in support of Purple Tuesday!

Thumbs up for Purple Tuesday

Long term changes

Purple Tuesday is a day of celebration, but the impact is about long-term changes to improve the customer experience. We know from experience that small changes can make a significant positive difference. Changes don’t depend on whether they were planned last month, today or in the coming weeks, but ultimately lead to a more positive outcome for everyone.

The good news is as part of Purple Tuesday more than 2,000 businesses across a range of sectors have collectively pledged to make more than 3,500 long-term changes to the customer experience. Changes that will be carried out over the next 365 days.

Our Pledge

At Hoe Grange we are a proud supporter of Purple Tuesday and have committed to do our bit alongside other organisations both large and small. We are always striving to improving customer experience for disabled people, (and everyone else too!) 365 days a year. You can find out more about our Accessible Holidays and Accessible Activities in the Derbyshire Peak District.

At Hoe Grange we continue to pledge to:

  • listen to guest feedback and continue to improve our facilities and services
  • embrace #accessforall and provide opportunities for everyone to enjoy our stunning Peak District countryside
  • train our staff to better understand our customer’s needs

During the Covid-19 lockdown our staff undertook the Purple Customer Service Training online. This was a small, but really positive step at a difficult time for us all.

We found the training inspiring and extremely useful, giving staff the confidence to communicate with our disabled guests without fear of unintentionally offending them. We can thoroughly recommend businesses to take advantage of Mike's training.

New pledge for 2021:

This year we  have added an extra pledge :

  • To complete an accessibility audit of our website to improve the online experience for all.

Check out the #PurpleTuesday brochure to see how your organisation could get involved - it's not too late!

If you have any comments or suggestions on how we can improve our accessibility we would love to hear from you.

Felicity 

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Hoe Grange Holidays Tripadvisor Comments...

  •   Loved every minute of our stay, and so did the family and friends that came to stay. Excellent facilities in our cosy Hipley log cabin. By far the best... read more

    krimpenijssel
    10/25/2019

      We love this place. Very wheelchair friendly, really well equipped and comfortable, with easy access by car to lots of places of interest particularly Crich Tramway Village, Chatsworth, Bakewell and... read more

    David H
    10/25/2019

      We stayed in Pinder cabin and had a lovely stay, the cabin was spacious and comfortable, nice and warm after cold days out. The children loved meeting the animals and... read more

    Tiggywinkle15
    11/05/2019
  •   What a wonderful find. As our first experience of needing accessible accommodation we could not have wished for better. Beautiful well equipped lodges in lovely surroundings. We stayed in both... read more

    L9943KBlesleym
    4/03/2020

      Arrived and was shown to our pod, fantastic location and the pod was very good indeed plus we had home made bread and milk and tea and coffee. A... read more

    mickvfr
    7/28/2019

      We stayed for a night in one of the cabins . The cabin was spotless and very well equipped , lots of extra touches were added like fresh eggs and... read more

    Ajtravels14
    2/03/2020
  •   We spent four nights at Hoe Grange and had a lovely time. The location is fantastic and right next to the High Peak Trail. The cabin was very clean and... read more

    Big_Al_0000
    7/16/2019

      We have just returned from a short stay in one of the pods on site at Hoe Grange Holidays. We couldn’t recommend them enough. The pod has everything you could... read more

    Catboy86
    8/17/2019

      lovely surroundings real farm country with chickens paying you a visit nice decking area to chill at the end of the day accommodation very good plenty to do nearby... read more

    vincent s
    7/28/2019
  •   It's been three years since we last visited but once we arrived it certainly didn't feel like it!
    We stayed in Hipley again which had had a refurbished wet... read more

    ElizabethA717
    9/21/2019

      Another great holiday at Hoe Grange - such a great place for us all to holiday as a family - this time with a baby, a 3 yr old, a... read more

    Thesamps
    10/04/2019

      We've just returned from our second visit to Hoe Grange. The suggested riding routes with stunning scenery were enjoyed by my daughter and I while the menfolk were delighted with... read more

    Jdrichie12
    7/11/2019
  •   We love this place. Very wheelchair friendly, really well equipped and comfortable, with easy access by car to lots of places of interest particularly Crich Tramway Village, Chatsworth, Bakewell and... read more

    dghiggs61
    10/25/2019

      A beautiful place to stay! Amazingly run family business! Everyone were very welcoming, friendly and cozy! The skylark pod we stayed in was very clean, cozy and well equipped! The... read more

    sophiee249
    1/02/2020

      We stayed in Skylark, one of the two glamping pods available at Hoe Grange in February 2020.

    Felicity & David welcomed us when we arrived to show us around... read more

    HelenLCarter
    2/06/2020
  •   We had a lovely time staying in one of the incredibly well equipped pods. I bought my pony along and we had some great rides on the high peak trail.... read more

    plopster1
    6/07/2019

      Second visit to the accessible holiday cabins at Hoe Grange. David and Felicity were as helpful and friendly as ever. We had a welcome pack of freshly baked bread, butter,... read more

    Charlotte M
    8/07/2019

      For the second year running, we have had a great family holiday at Hoe Grange. We had one cabin for the week, for two sisters and our elderly wheelchair-using... read more

    EJYork2013
    6/25/2019
  •   Recently spent a week in "Pinder" and had a lovely time. The location is stunning - the site is nestled in a beautiful valley on the edge of the Peaks... read more

    Peachey167
    7/16/2019

      We stayed in Rainster cabin for a long weekend 6 th to 9 th September. This was my 5 th visit to the amazing Hoe Grange. I had visited before... read more

    Jan Horsman J
    9/17/2019

      Stayed last week, from 6th to 13th September in the log cabin called Hipley. This was amazing, it was our first visit but certainly not our last. Gold standard disability... read more

    548julie
    9/14/2019
  •   What a lovely weekend away! We stayed in the lovely gypsy caravan, which was a wonderful and really unique experience. We took along our two horses, who also had a... read more

    rachelthomas2015
    6/18/2019

      We stayed in the Skylark pod last October (2018) and had a lovely time. There was homemade, rustic goods (bread, biscuits etc) when we arrived. Felicity and David who run... read more

    KBarry
    9/15/2019

      On arriving at Hoe Grange in a downpour, we doubted if we’d made the right decision to go glamping, but after the warm welcome from David and a quick tour,... read more

    karenmD4738KD
    6/25/2019
  •   Myself and my sister travelled to Costa Rica and Panama via Viva Holidays Ltd. The holiday was exceptional and one to be treasured forever. Andrew at Viva Holidays... read more

    Paula C
    7/04/2019

      We wanted a complete break and some peace and quiet and this was perfect. The caravan was secluded with beautiful views over the countryside. Everything was spotlessly clean and well... read more

    joanne B
    6/04/2019

      Lovely place to holiday near to interesting locations and easy access to the High Peak trail and Carsington Water. Part of a working farm with fresh produce to enjoy during... read more

    Angie B
    8/03/2019
  •   Felicity and David made us feel very welcome right from our booking. The pods are well equipped and spotlessly clean. The area is very peaceful with great views and we... read more

    Adventurer_12121
    1/30/2020

      What can I say?
    Absolutely superb!
    We have just returned from a family weekend staying in Daisybank cabin and the Skylark pod.
    It was our first trip away with my... read more

    Wheelieuser
    6/13/2019

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