• Hardwick Hall
    web access statement

This website accessibility statement applies to www.hoegrangeholidays.co.uk.

Our aim is to make sure this website is usable by everybody, regardless of age or disability.

Web Content Accessibility Guidelines (WCAG)

The Web Content Accessibility Guidelines (WCAG) set out requirements for designers and developers to improve accessibility for people with disabilities. Hoe Grange Holidays is working towards meeting WCAG 2.2 level AA. This means that some parts of the website content do not fully meet the accessibility standard at the moment.


We have completed an audit (June 2025) and are working to increase the proportion of content that meets the standard by December 2026.

Using our site

We want as many people as possible to be able to use this site easily.


This means you can:

  • Navigate the website using a keyboard
  • Listen to the website and booking calendar using a screen reader
  • Access the website and booking calendar from both mobile and desktop devices with full functionality
  • Download PDFs that are compatible with screen readers
  • Listen to the Guest Login portal using a screen reader
  • Pay using different methods – debit or credit card, or bank transfer

What else we have done to increase accessibility

  • We follow plain English guidelines and make the website text as simple as possible to understand
  • We do our best to make sure every webpage has the right heading structure to help you find your way around
  • We include our phone number at the top of every page to make it easier to contact us
  • We have tried to use colours and text sizes that make the words on our website easy to read, but we know there is no one solution that works for everyone
  • We have a drop-down menu to help you find the information you are looking for
  • We include photo galleries (with alt text) and virtual tours of all our properties
  • We have a list of all our accessibility equipment with photos and details
  • We have an online booking calendar and form
  • We include lots of information to help plan your holiday, from how to get here to what to do when you arrive (with lots of accessibility information)

Additional assistive technology

You can also use our additional accessibility toolbar, ReciteMe, by selecting the Accessibility icon in the bottom right-hand corner of your screen.


Through the toolbar, you can use text-to-speech functionality, fully customisable styling features, reading aids and a translation tool with over 100 languages. The toolbar itself meets WCAG 2.2 level AA standards.


This has been recommended to us by people who are neurodivergent. It is designed for people who don’t have existing assistive tools on their devices, and we are currently testing it to make sure it does not introduce additional barriers for anyone. If you have any feedback on this toolbar, please get in touch with us by email, call us on 01629 540262 or text us on 07769 222745.

Known limitations

While we are always trying to maintain a high standard of online accessibility, there are some things we know aren't accessible for everyone at the moment:


  • Some videos may not have alt descriptions, mostly in older blogs.
  • Our booking calendar does not use high contrast colours. We use grey to show properties that are not available. Through testing, we have found that a higher contrast colour was confusing as users thought it showed a property was available. Available holiday start dates are shown in higher contrast colours.
  • Our booking form is a third-party widget and is only partially readable with a screen reader. You can place a booking and review the details, but there are areas for improvement. We are working with our booking platform provider to help fix these.
  • Our events calendar can be tricky to navigate using a keyboard but you can still listen to the content using a screen reader. We are exploring alternative solutions.
  • Our 3D virtual tours may not have alt descriptions. We are working towards providing this information in alternative formats.

Browsers

We test the site at least once a year to make sure it works in all the browsers below. If you view the website on an older browser, you may find pages don’t display as designed. We recommend you upgrade your browser to the latest version.


What we're doing to improve accessibility

Online accessibility is as important to us as accessibility on-site. We’re passionate about trying to make holidays accessible to as many people as possible, from researching what’s available all the way through to your experience on the farm.


We know that we have work to do to make this website as accessible as it can be, and are committed to making the changes we have identified in our improvement plan. These include things like manually reviewing our alt text to make sure it makes sense, reviewing all our colour contrasts, and fixing some structural problems.

Reporting accessibility problems with this website

If you find any content you can't access, please get in touch with us:


Email: info@hoegrangeholidays.co.uk

Phone: 01629 540262

Text: +44 7769 222745


We’re a small, family-run business, but we commit to getting back to you within 7 days to let you know how we plan to resolve the issue.


This statement was last updated in June 2025 and is reviewed at least once a year.

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Hoe Grange Holidays Tripadvisor Comments...

  • star rating  Lovely place to holiday near to interesting locations and easy access to the High Peak trail and Carsington Water. Part of a working farm with fresh produce to enjoy during... read more

    Angie B
    August 3, 2019

    star rating  lovely surroundings real farm country with chickens paying you a visit nice decking area to chill at the end of the day accommodation very good plenty to do nearby... read more

    vincent s
    July 28, 2019

    star rating  What can I say?
    Absolutely superb!
    We have just returned from a family weekend staying in Daisybank cabin and the Skylark pod.
    It was our first trip away with my... read more

    Wheelieuser
    June 13, 2019
  • star rating  Myself and my sister travelled to Costa Rica and Panama via Viva Holidays Ltd. The holiday was exceptional and one to be treasured forever. Andrew at Viva Holidays... read more

    Paula C
    July 4, 2019

    star rating  We love this place. Very wheelchair friendly, really well equipped and comfortable, with easy access by car to lots of places of interest particularly Crich Tramway Village, Chatsworth, Bakewell and... read more

    David H
    October 25, 2019

    star rating  Another great holiday at Hoe Grange - such a great place for us all to holiday as a family - this time with a baby, a 3 yr old, a... read more

    Thesamps
    October 4, 2019
  • star rating  It's been three years since we last visited but once we arrived it certainly didn't feel like it!
    We stayed in Hipley again which had had a refurbished wet... read more

    ElizabethA717
    September 21, 2019

    star rating  Recently spent a week in "Pinder" and had a lovely time. The location is stunning - the site is nestled in a beautiful valley on the edge of the Peaks... read more

    Peachey167
    July 16, 2019

    star rating  We stayed in Skylark, one of the two glamping pods available at Hoe Grange in February 2020.

    Felicity & David welcomed us when we arrived to show us around... read more

    HelenLCarter
    February 6, 2020
  • star rating  We stayed in Rainster cabin for a long weekend 6 th to 9 th September. This was my 5 th visit to the amazing Hoe Grange. I had visited before... read more

    Jan Horsman J
    September 17, 2019

    star rating  We wanted a complete break and some peace and quiet and this was perfect. The caravan was secluded with beautiful views over the countryside. Everything was spotlessly clean and well... read more

    joanne B
    June 4, 2019

    star rating  Loved every minute of our stay, and so did the family and friends that came to stay. Excellent facilities in our cosy Hipley log cabin. By far the best... read more

    krimpenijssel
    October 25, 2019
  • star rating  Arrived and was shown to our pod, fantastic location and the pod was very good indeed plus we had home made bread and milk and tea and coffee. A... read more

    mickvfr
    July 28, 2019

    star rating  Stayed last week, from 6th to 13th September in the log cabin called Hipley. This was amazing, it was our first visit but certainly not our last. Gold standard disability... read more

    548julie
    September 14, 2019

    star rating  We've just returned from our second visit to Hoe Grange. The suggested riding routes with stunning scenery were enjoyed by my daughter and I while the menfolk were delighted with... read more

    Jdrichie12
    July 11, 2019
  • star rating  We had a lovely time staying in one of the incredibly well equipped pods. I bought my pony along and we had some great rides on the high peak trail.... read more

    plopster1
    June 7, 2019

    star rating  We stayed for a night in one of the cabins . The cabin was spotless and very well equipped , lots of extra touches were added like fresh eggs and... read more

    Ajtravels14
    February 3, 2020

    star rating  We spent four nights at Hoe Grange and had a lovely time. The location is fantastic and right next to the High Peak Trail. The cabin was very clean and... read more

    Big_Al_0000
    July 16, 2019
  • star rating  Felicity and David made us feel very welcome right from our booking. The pods are well equipped and spotlessly clean. The area is very peaceful with great views and we... read more

    Adventurer_12121
    January 30, 2020

    star rating  We stayed in the Skylark pod last October (2018) and had a lovely time. There was homemade, rustic goods (bread, biscuits etc) when we arrived. Felicity and David who run... read more

    KBarry
    September 15, 2019

    star rating  We love this place. Very wheelchair friendly, really well equipped and comfortable, with easy access by car to lots of places of interest particularly Crich Tramway Village, Chatsworth, Bakewell and... read more

    dghiggs61
    October 25, 2019
  • star rating  A beautiful place to stay! Amazingly run family business! Everyone were very welcoming, friendly and cozy! The skylark pod we stayed in was very clean, cozy and well equipped! The... read more

    sophiee249
    January 2, 2020

    star rating  On arriving at Hoe Grange in a downpour, we doubted if we’d made the right decision to go glamping, but after the warm welcome from David and a quick tour,... read more

    karenmD4738KD
    June 25, 2019

    star rating  What a wonderful find. As our first experience of needing accessible accommodation we could not have wished for better. Beautiful well equipped lodges in lovely surroundings. We stayed in both... read more

    L9943KBlesleym
    April 3, 2020
  • star rating  We stayed in Pinder cabin and had a lovely stay, the cabin was spacious and comfortable, nice and warm after cold days out. The children loved meeting the animals and... read more

    Tiggywinkle15
    November 5, 2019

    star rating  We have just returned from a short stay in one of the pods on site at Hoe Grange Holidays. We couldn’t recommend them enough. The pod has everything you could... read more

    Catboy86
    August 17, 2019

    star rating  For the second year running, we have had a great family holiday at Hoe Grange. We had one cabin for the week, for two sisters and our elderly wheelchair-using... read more

    EJYork2013
    June 25, 2019
  • star rating  What a lovely weekend away! We stayed in the lovely gypsy caravan, which was a wonderful and really unique experience. We took along our two horses, who also had a... read more

    rachelthomas2015
    June 18, 2019

    star rating  Second visit to the accessible holiday cabins at Hoe Grange. David and Felicity were as helpful and friendly as ever. We had a welcome pack of freshly baked bread, butter,... read more

    Charlotte M
    August 7, 2019

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