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Browse through our blog posts to find out what life is like at Hoe Grange Holidays along with some great ideas for days out in the Peak District.

Hoe Grange Holidays – new flexible booking terms

January 13, 2021
January 13, 2021 - Hoe Grange Holidays – new flexible booking terms

We are here to help!

We understand that the current pandemic has created lots of uncertainty regarding planning your next holiday. However, we all need to have something positive to look forward to and booking a holiday in the peaceful Peak District countryside with flexible booking terms is the perfect antidote to lockdown.

To give you peace of mind we have introduced new flexible booking Terms and Conditions, which means you can cancel your booking up to 14 days before arrival and receive a full refund.

Hipley log cabin view from deckingAfter the start of the first lockdown we succeeded in finding a company to insure us against your holiday cancelations whatever the reason. This worked extremely well, giving you the customer the confidence to book ahead, and us the reassurance that we would still receive most of the income, even if the holiday was cancelled at the last minute.

Sadly due to the unsurprising large number of claims due to COVID-19, Master Cancel has withdrawn the product. However before you despair all is not lost, read on!

Our new flexible cancellation policy

During 2020 we found that flexible terms encouraged you all to book ahead and we were very busy in late summer. After thinking long and hard and looking at the travel market in general we have decided to continue and adjust our Terms and Conditions. This means you have greater flexibility to change your plans. You can cancel your holiday and receive a full refund, or rearrange to future dates.

Pinder lodge near Matlock

From 9th January 2021, when you book a holiday in our cosy log cabins, glamping pods, or gypsy caravan, you will be able to cancel your holiday up to 14 days before arrival and still receive a full refund. There will be no cancellation fee or administration charges. Alternatively you can rearrange your holiday to a future date. (note - there may be a price difference) How amazing is that?

We are only a small family run business and can’t fully compete with the big Online Travel Agents, but we're doing our best.

Don't worry about a thing, we think you’ll find our new flexible terms very fair and reasonable. You won’t get a deal like this everywhere, even from the big boys!

If you cancel at the last minute, 13 days or less before arrival then we are unable to offer a refund. We are taking a big risk upfront so you can get the best deal and at this late stage are unlikely to rebook the accommodation.

The exception to this would be COVID-19.

We recognise that Coronavirus may still linger on for a while. If in the period between 13 days and 2 days before arrival, either our local restrictions or those of the lead booker prevent travel, or you test positive for Covid, or are contacted through NHS Track and Trace to self-isolate, then you would definitely receive a full refund.  In this case you would need to provide evidence.

Book ahead for Summer 2021

Despite these uncertain times we hope that our new flexible cancellation policy enables you to book your holiday with confidence. It’s worth remembering why you always get the best deal if you book direct with someone you trust.

Once we are out of lockdown there is going to be a surge of holiday bookings so get ahead of the game and book your stay at Hoe Grange Holidays today!


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Hoe Grange Holidays Tripadvisor Comments...

  • star rating  We stayed in Pinder cabin and had a lovely stay, the cabin was spacious and comfortable, nice and warm after cold days out. The children loved meeting the animals and... read more

    November 5, 2019

    star rating  For the second year running, we have had a great family holiday at Hoe Grange. We had one cabin for the week, for two sisters and our elderly wheelchair-using... read more

    June 25, 2019

    star rating  We stayed in Rainster cabin for a long weekend 6 th to 9 th September. This was my 5 th visit to the amazing Hoe Grange. I had visited before... read more

    Jan Horsman J
    September 17, 2019
  • star rating  We spent four nights at Hoe Grange and had a lovely time. The location is fantastic and right next to the High Peak Trail. The cabin was very clean and... read more

    July 16, 2019

    star rating  Felicity and David made us feel very welcome right from our booking. The pods are well equipped and spotlessly clean. The area is very peaceful with great views and we... read more

    January 30, 2020

    star rating  Stayed last week, from 6th to 13th September in the log cabin called Hipley. This was amazing, it was our first visit but certainly not our last. Gold standard disability... read more

    September 14, 2019
  • star rating  It's been three years since we last visited but once we arrived it certainly didn't feel like it!
    We stayed in Hipley again which had had a refurbished wet... read more

    September 21, 2019

    star rating  On arriving at Hoe Grange in a downpour, we doubted if we’d made the right decision to go glamping, but after the warm welcome from David and a quick tour,... read more

    June 25, 2019

    star rating  A beautiful place to stay! Amazingly run family business! Everyone were very welcoming, friendly and cozy! The skylark pod we stayed in was very clean, cozy and well equipped! The... read more

    January 2, 2020
  • star rating  We have just returned from a short stay in one of the pods on site at Hoe Grange Holidays. We couldn’t recommend them enough. The pod has everything you could... read more

    August 17, 2019

    star rating  Second visit to the accessible holiday cabins at Hoe Grange. David and Felicity were as helpful and friendly as ever. We had a welcome pack of freshly baked bread, butter,... read more

    Charlotte M
    August 7, 2019

    star rating  lovely surroundings real farm country with chickens paying you a visit nice decking area to chill at the end of the day accommodation very good plenty to do nearby... read more

    vincent s
    July 28, 2019
  • star rating  Another great holiday at Hoe Grange - such a great place for us all to holiday as a family - this time with a baby, a 3 yr old, a... read more

    October 4, 2019

    star rating  We stayed in Skylark, one of the two glamping pods available at Hoe Grange in February 2020.

    Felicity & David welcomed us when we arrived to show us around... read more

    February 6, 2020

    star rating  Recently spent a week in "Pinder" and had a lovely time. The location is stunning - the site is nestled in a beautiful valley on the edge of the Peaks... read more

    July 16, 2019
  • star rating  What a lovely weekend away! We stayed in the lovely gypsy caravan, which was a wonderful and really unique experience. We took along our two horses, who also had a... read more

    June 18, 2019

    star rating  We love this place. Very wheelchair friendly, really well equipped and comfortable, with easy access by car to lots of places of interest particularly Crich Tramway Village, Chatsworth, Bakewell and... read more

    October 25, 2019

    star rating  We love this place. Very wheelchair friendly, really well equipped and comfortable, with easy access by car to lots of places of interest particularly Crich Tramway Village, Chatsworth, Bakewell and... read more

    David H
    October 25, 2019
  • star rating  We stayed in the Skylark pod last October (2018) and had a lovely time. There was homemade, rustic goods (bread, biscuits etc) when we arrived. Felicity and David who run... read more

    September 15, 2019

    star rating  What a wonderful find. As our first experience of needing accessible accommodation we could not have wished for better. Beautiful well equipped lodges in lovely surroundings. We stayed in both... read more

    April 3, 2020

    star rating  What can I say?
    Absolutely superb!
    We have just returned from a family weekend staying in Daisybank cabin and the Skylark pod.
    It was our first trip away with my... read more

    June 13, 2019
  • star rating  Arrived and was shown to our pod, fantastic location and the pod was very good indeed plus we had home made bread and milk and tea and coffee. A... read more

    July 28, 2019

    star rating  We stayed for a night in one of the cabins . The cabin was spotless and very well equipped , lots of extra touches were added like fresh eggs and... read more

    February 3, 2020

    star rating  We had a lovely time staying in one of the incredibly well equipped pods. I bought my pony along and we had some great rides on the high peak trail.... read more

    June 7, 2019
  • star rating  We've just returned from our second visit to Hoe Grange. The suggested riding routes with stunning scenery were enjoyed by my daughter and I while the menfolk were delighted with... read more

    July 11, 2019

    star rating  We wanted a complete break and some peace and quiet and this was perfect. The caravan was secluded with beautiful views over the countryside. Everything was spotlessly clean and well... read more

    joanne B
    June 4, 2019

    star rating  Myself and my sister travelled to Costa Rica and Panama via Viva Holidays Ltd. The holiday was exceptional and one to be treasured forever. Andrew at Viva Holidays... read more

    Paula C
    July 4, 2019
  • star rating  Lovely place to holiday near to interesting locations and easy access to the High Peak trail and Carsington Water. Part of a working farm with fresh produce to enjoy during... read more

    Angie B
    August 3, 2019

    star rating  Loved every minute of our stay, and so did the family and friends that came to stay. Excellent facilities in our cosy Hipley log cabin. By far the best... read more

    October 25, 2019

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